Site IT Engineer

What impact will you make? 

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services. Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

Responsibilities:

• Managing IT support including VIP users at site level and reporting to central IT operations.
• Handling site level escalations in IT operations including VIP users.
• Meeting IT & Security compliance requirements as per the firm standard at site level.
• Onsite IT Operations health check & status reporting to Reporting Manager. (Daily, Weekly, Monthly)
• Documentation Creation & Maintenance at Site level: SOPs, Knowledge Articles, Operations related processes.
• Preparing MIS at site level for various activities, projects and vendor performance.
• Site level coordination with IT operations related vendors.
• Site level IT Asset Management: Closely working with FMS vendor. Asset reporting which includes,
  • Stock & Allocation Report
  • Scheduled Replacement Report
  • Identifying new requirements of IT assets
  • Maintenance and updating asset records in real-time
• Supporting Network & Server related activities at site level coordinating with the central team.

As a prospective candidate, you should possess:

• Windows OS and Desktop troubleshooting, EU backup solutions (Commvault/Druva), Incident & Request management, IT asset management, Reporting, Service improvements.

Qualifications required:

Bachelor’s degree from Govt. approved university.

Certifications: ITIL, IT/Computer Science in case of Graduation in non-IT stream, Server Administration (Optional), Networking (Optional).

Experience required:

3-5 years of overall experience

Your role as a leader:

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

In addition to living our purpose, assistant managers across our organization:

• Build their own understanding of our purpose and values and explore opportunities for impact
• Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent
• Understand expectations and demonstrate personal accountability for keeping performance on track
• Actively focus on developing effective communication and relationship-building skills
• Understand how their daily work contributes to the priorities of the team and the business
• Support the team whenever required

How you’ll grow

 At Deloitte, our professional development plan focuses on helping people at every level of their career identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose                                                                                                                

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world