Job Title:  T&T-Cyber-Defense & Resilience-QRADAR Admin-AM-Mumbai & Gurgaon

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The team

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Your work profile

As a Deputy Manager in our Cyber Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Work you’ll do

As a part of our Technology & Transformation team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations.

Overview:

The Cortex SOAR Engineer is responsible for implementing, maintaining, and optimizing Palo Alto Networks Cortex SOAR (Security Orchestration, Automation, and Response) platform within the MSSP Security Operations Center (SOC). The role involves designing automated workflows to enhance SOC operations, improving incident response times, and streamlining repetitive tasks. The Cortex SOAR Engineer will work closely with SOC analysts and security engineers to integrate various security tools, develop playbooks, and ensure the MSSP’s clients benefit from enhanced security automation.

Key Responsibilities:

1. Cortex SOAR Implementation and Management:

• Deploy, configure, and maintain Cortex SOAR platform within the MSSP SOC environment to support client security operations.

• Integrate the SOAR platform with other security tools (SIEM, EDR, threat intelligence platforms, firewalls) to enable automated incident response.

• Ensure Cortex SOAR is properly connected to client environments, including ingestion of logs, alerts, and telemetry data from various sources.

1. Playbook Development and Automation:

• Develop and optimize automated playbooks and workflows to handle common security incidents (e.g., phishing, malware detection, alert triage, log analysis).

• Work closely with SOC analysts to identify repetitive tasks and manual processes that can be automated using SOAR.

• Design custom playbooks tailored to client-specific security needs and response requirements.

• Continuously improve and tune playbooks based on feedback from SOC analysts and changes in the threat landscape.

1. Security Tool Integration:

• Collaborate with security engineering and DevOps teams to integrate a wide range of security tools into Cortex SOAR, including SIEMs (e.g., Splunk, QRadar), firewalls, intrusion detection systems (IDS/IPS), EDR solutions, and threat intelligence platforms.

• Ensure seamless data flow between Cortex SOAR and other tools to automate response actions (e.g., quarantining hosts, blocking IPs, updating firewall rules).

• Test and validate integrations to ensure they are functioning correctly and that automation workflows are effective.

1. Incident Response Automation:

• Work closely with incident response teams to automate the investigation, triage, and remediation of security incidents.

• Implement real-time automated responses (e.g., isolating compromised devices, disabling accounts) based on pre-defined incident types and severity levels.

• Ensure Cortex SOAR is configured to provide alerts, reports, and updates on incident status, response actions, and resolution times.

• Monitor the effectiveness of automated responses and adjust playbooks and workflows as needed to improve incident response quality.

1. Workflow Optimization and Customization:

• Analyze existing SOC workflows and identify opportunities to enhance efficiency through automation.

• Customize and create new playbooks to address evolving threats, new attack techniques, and changes in client environments.

• Work with clients and SOC teams to implement custom use cases and integrations specific to individual client security requirements.

1. Monitoring and Reporting:

• Monitor the performance of Cortex SOAR playbooks and workflows to ensure they are executing correctly and improving SOC efficiency.

• Generate reports and dashboards on automated incident handling metrics (e.g., time saved, incidents resolved via automation).

• Provide regular updates to SOC management on the effectiveness of automation efforts and recommend improvements.

• Ensure detailed logging and reporting of all automated actions taken by the SOAR platform to meet compliance and audit requirements.

1. Collaboration with SOC Teams:

• Collaborate with SOC analysts, threat intelligence, and incident response teams to refine and develop automation strategies.

• Provide training to SOC analysts and incident responders on how to leverage Cortex SOAR effectively in day-to-day operations.

• Act as the technical point of contact for troubleshooting issues related to Cortex SOAR integrations, playbooks, and platform performance.

1. Platform Maintenance and Upgrades:

• Ensure that Cortex SOAR is regularly updated with the latest software versions, patches, and features.

• Perform regular health checks and maintenance of the platform, ensuring it remains fully functional and responsive.

• Collaborate with vendor support to troubleshoot issues and apply best practices for SOAR performance.

1. Compliance and Security:

• Ensure that SOAR processes and automations align with industry regulations and compliance requirements (e.g., GDPR, HIPAA, PCI-DSS).

• Work closely with the compliance team to ensure that automated workflows meet the necessary audit and documentation standards.

• Implement security controls and access management within the SOAR platform to prevent unauthorized use and ensure data privacy.

Qualifications:

• Education:-Bachelor’s degree in Information Security, Computer Science, or related field.

• Experience:

• 4+ years of experience in cybersecurity, with at least 2 years working with SOAR platforms, preferably Palo Alto Cortex SOAR.

• Strong background in SOC operations, incident response, or security engineering.

• Experience working in a Managed Security Service Provider (MSSP) environment is preferred.

• Proven track record of developing, deploying, and managing security automation workflows and playbooks.

• Certifications:

• Palo Alto Networks Certified Security Automation Engineer (PCSAE) or equivalent.

• Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or other relevant certifications are a plus.

Location and way of working

• Base location: Mumbai & Gurgaon

• This profile involves 24*7 operations role and the individual is expected to operate at night/evening and afternoon shifts.

• Work From Office is our default way of working

Your role as a Deputy Manager

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

• Inspiring - Leading with integrity to build inclusion and motivation

• Committed to creating purpose - Creating a sense of vision and purpose

• Agile - Achieving high-quality results through collaboration and Team unity

• Skilled at building diverse capability - Developing diverse capabilities for the future

• Persuasive / Influencing - Persuading and influencing stakeholders

• Collaborating - Partnering to build new solutions

• Delivering value - Showing commercial acumen

• Committed to expanding business - Leveraging new business opportunities

• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization

• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities

• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for the success of engagement(s)

• Managing change - Responding to changing environment with resilience

• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision

• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems

• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte

• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.

How you’ll grow

Connect for impact

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Empower to lead

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Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

Everyone’s welcome… entrust your happiness to us

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