Job Title:  Consulting-ET&P-SAP IS Retail-Manager

Job requisition ID ::  61136
Date:  Feb 10, 2024
Location:  Mumbai - I-Think
Designation:  Manager
Entity:  Deloitte Touche Tohmatsu India LLP


What impact will you make?


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential


Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.


The Team

How can you thrive when nonstop disruption keeps redefining possibilities? You should reimagine more than business processes. You should reimagine everything—relationships, data, markets, the workforce, and more. Deloitte can show you how—and help you deliver results with SAP solutions.

Our SAP Practice offers a complete range of services — from business case development and system design to configuration, testing and deployment. SAP offerings include – SAP ECC, CRM, SRM, ICH, Portal, Net weaver, BO, SAP Development and BASIS & Infrastructure and covers all functional areas and industry verticals. Learn more about our Technology Practice.


Work you’ll do


The primary role of a consultant is to make immediate, direct contributions to enhancing our clients’ competitive position and performance in ways that are distinctive, innovative, and sustainable.

To do this, one must perform the following activities as a consultant within the firm:

SAP IS Retail POSDM Professional should have:

Project Management

  • Demonstrated ability to develop project plans for large SAP implementation projects, and lead cross-functional teams to deliver successfully to plan
  • Define, develop, and actively manage implementation schedules and project scope
  • Manage project scope and utilize appropriate change control mechanisms, from inception to closure
  • Prepare team for project kickoff, develop a collaborative culture, and provide coaching to optimize performance
  • Track and report project progress, in an objective and consistent manner
  • Identify, mitigate, and resolve risks and issues, leveraging escalation processes as appropriate
  • Identify key internal and external project stakeholders, clarify roles/responsibilities, and employ communication strategies, to ensure stakeholder support and satisfaction
  • Strong experience in SAP Activate methodology (certification preferred)
  • Familiarity with organization change management methods (e. g., process definition, communications, training)
  • Excellent verbal and written communication skills
  • Must have the ability to communicate effectively with senior leadership, internally and externally

Technical Knowledge:

  • Experienced IS Retail POSDM professionals with at least 10+ years of relevant experience
  • Should have worked on at least 4 end-to-end full-fledged IS Retail implementations. Support experience is not preferred
  • Working knowledge of systems integration practices including configuration, customization, and integration
  • Strong understanding of the cloud software development lifecycle including Waterfall, Agile, and hybrid methodologies
  • Experience using project management tools for maintaining scope, schedule, and budget

Quality Management:

  • Ensure project consultants are delivering to configuration, development, and methodology standards
  • Clearly articulate delivery process and deliverable expectations
  • Incorporate an appropriate level of quality audits and testing, into every project phase
  • Regularly review consultant work, provide improvement feedback, and drive accountability, to deliver committed work on time and as specified
  • Conduct 'lessons learned' reviews and provide feedback, to improve future performance

Your role as a leader


At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.



  • Actively focuses on developing effective communication and relationship-building skills
  • Builds own understanding of our purpose and values; explores opportunities for impact
  • Understands expectations and demonstrates personal accountability for keeping performance on track
  • Understands how their daily work contributes to the priorities of the team and the business
  • Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent


How you’ll grow


At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre



At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our purpose                                                                                                            


Deloitte is led by a purpose: To make an impact that matters.


Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the


Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world


Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.



To take the next step and join our progressive and motivated team, please contact Vijeta Sharma