Job Title:  Enabling Areas - Client Account Manager - Client & Industries

Job requisition ID ::  59905
Date:  Apr 13, 2024
Location:  Mumbai
Designation:  Deputy Manager

What impact will you make? 

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services. Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.


Work you’ll do

The Client Account Manager is responsible for driving the account strategy for the key accounts of the firm, with the client partners and business teams. The responsibilities will include deriving and monitoring financial projections, identify and promote suite of profitable services, insights on the client and industry/sector, facilitate relationships across teams, analysis and reporting, maintaining client data and overall project management.



- Develop an account strategy in consultation with the firms leadership which would factor in our clients areas of focus, strategy and future plans and related offerings/solutions at Deloitte

- Derive the financial plan for the year by business and monitor the progress through the period.

- Stay up to date with the latest happenings at the client origination, the industry/sector in which they operate and the regulatory environment.

- Create client insight books for the account team that covers strategic information about the client, financials, M&A, future plans etc. by leveraging the firms research tools/portal.

- Facilitate relationship building at the Clients by mapping the client leadership organization to Deloitte practitioners, tracking executive changes and meetings.

- Analyze and report the account performance including revenue, profitability, sales pipeline and industry/sector contribution.

- Facilitate multi-disciplinary labs with a view to bring together cross-business account teams and agree on the areas of focus and approach for the client account.

- Facilitate knowledge sharing sessions by way of a certification program for practitioners and sharing insights and leading practices across the accounts/industry

- Support marketing campaigns and eminence activities for the clients and Industry/sector.

- Project manage the entire program by following through on the actions on each account within the defined timeline, and work with a wide range of cross-functional teams



•   Experience in managing internal sales enablement activities to ensure consistent approach to marketplace across geographies and industry groups

•   Advanced verbal and written communication skills

•   Advanced excel, reporting and analytical skills

•   Understanding of professional services and offerings

•   Understanding of the industry in which Deloitte and its Clients operate

•   Building relationships with key executives to generate, develop and pursue leads and help the account team close sales

•   Assisting practitioners with qualifying and winning opportunities


Qualifications & Experience


5+ years of experience in a similar profile with a reputed firm MBA, or other equivalent post degree qualification



Your role as a leader:

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. 


How you’ll grow

 At Deloitte, our professional development plan focuses on helping people at every level of their career identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.



At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our purpose                                                                                                                

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world