Job Title:  Enabling Areas-Business Relationship Manager- Director

Job requisition ID ::  64843
Date:  Mar 26, 2024
Location:  Mumbai
Designation:  Director

What impact will you make?


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of

inclusion, collaboration and high performance. As the undisputed leader in professional services,

Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential

Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full



Work you’ll do

As part of the Talent team of Deloitte India, you will be responsible for building broad relationships across businesses and cluster countries at leadership and management levels.


Location: Bangalore/Mumbai/Delhi




  • Build broad relationships across businesses and cluster countries at leadership and management levels including Business COOs, Service Line leaders and Enabling Area leaders.
  • Establish trust with Businesses and Enabling Areas and help them adapt to technology solutions delivered by IT
  • Participate in Business strategy meetings and suggest solutions to meet their short term operational and long-term strategic objectives.
  • Provide heads-up to businesses on firm-wide IT initiatives and get their buy-ins. Also, convey suggestions/concerns from businesses to the concerned pillar leader in IT.
  • Manage a team of business analysts to capture system requirements correctly and ensure that the programs are run as digital transformation and not automation. Ensure higher adoption of deployed IT applications.
  • Foster a practitioner-centric culture in IT
  • Implement and maintain a client experience program across IT with stakeholders and practitioners
  • Gather feedback from businesses and enabling areas after the launch of IT initiatives and take a corrective action, if any.
  • Manage business application portfolio by assigning it to different individuals and keeping track of effectiveness of applications.
  • Conduct periodic review meeting with business/enabling area designated leaders





Leadership Skills


  • Strong communication, presentation, and influencing skills
  • Ability to partner with senior executives and MF leadership stakeholders and build buy-in for strategic programs
  • Identify and manage interdependencies across project, program, business, and DSA technology needs
  • Strong understanding of DSA business strategy
  • Experience leading change management and business readiness efforts for large-scale transformations
  • Understanding of Deloitte culture, including comprehensive global perspective
  • Identify and manage interdependencies across project, program, business and Practitioner technology needs


Technical Skills


  • Change Management Methodology
  • Business Analyst
  • Process improvement and understanding of IT frameworks (Agile, CMMi, Lean, SAFe,);
  • Talent management
  • Experience of working with content management systems and relevant teams



Engineering/ MBA, ICWA or CA with 15+ years of experience as relationship manager, change manager or business analyst


Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to

embrace and live our purpose by challenging themselves to identify issues that are most important

for our clients, our people, and for society and make an impact that matters.

In addition to living our purpose, Executive across our organization:


Builds own understanding of our purpose and values; explores opportunities for impact

Demonstrates strong commitment to personal learning and development; acts as a brand

ambassador to help attract top talent

Understands expectations and demonstrates personal accountability for keeping

performance on track

Actively focuses on developing effective communication and relationship-building skills

Understands how their daily work contributes to the priorities of the team and the business


How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their

career to identify and use their strengths to do their best work every day. From entry-level

employees to senior leaders, we believe there’s always room to learn. We offer opportunities to

help build world-class skills in addition to hands-on experience in the global, fast-changing

business world. From on-the-job learning experiences to formal development programs at Deloitte

University, our professionals have a variety of opportunities to continue to grow throughout their

career. Explore Deloitte University, The Leadership Center.


At Deloitte, we know that great people make a great organization. We value our people and offer

employees a broad range of benefits. Learn more about what working at Deloitte can mean for



Our purpose

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride

ourselves on doing not only what is good for clients, but also what is good for our people and the

communities in which we live and work—always striving to be an organization that is held up as a

role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the



Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help

you with your interview, we suggest that you do your research: know some background about the

organization and the business area you’re applying to. Check out recruiting tips from Deloitte


To take the next step and join our progressive and motivated team, please contact Davis Dsouza .


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