Job Title: Consulting-ET&P-SAP ISU CRM-Senior Consultant
Job requisition ID ::
67720
Date:
Sep 5, 2024
Location:
Mumbai
Designation:
Senior Consultant
Entity:
Deloitte Touche Tohmatsu India LLP
Consulting
SAP ISU - SENIOR CONSULTANT
| Job role: SAP Customer Management Module Functional Lead Consultant (Front office Lead) Key Responsibilities : To work as SAP S/4HANA Customer Management Module utilities Functional Lead Consultant Conduct client workshops Requirement gathering and prepare design documents System Configuration Prepare Testing Scenarios and Test Scripts Prepare Functional Specifications for custom developed functionalities Identify cutover CMM tasks and provide hypercare support post Go Live CRM Experience : Should have 5-7 years of CRM functional implementation experience and atleast one project implementation in the utility industry Proficiency and experience in SAP CRM technical conversion to S/4 HANA Customer Management . Should have experience in following areas -Good knowledge in SAP CRM (Sales and Service) and S/4 HANA Customer Management -Good understanding in End to End Process of Utilities Industry -Web Client UI CRM -Interaction Center and Computer Telephone Integration Should be able to demonstrate comprehensive understanding of CRM / ISU integration Should have comprehensive knowledge of CRM ISU Data Model Should have understanding of SAP IS-U modules like Billing, FICA, IDEX and Device Management Professional Attributes : A good communication Leadership skills Team handling skills Client Management skills Analytical skills Presentation skills Understanding on Agile methodology |