Job Title:  Senior Consultant | SAP FICO | Bengaluru | SAP

Senior Consultant | SAP FICO | Bengaluru | SAP

Role and Responsibilities:  Incidents, Problems & Service request resolution adhering to SLA   Implementation of system change requests and releases.   Perform Root cause analysis & Impact assessments.   Understanding, analysis and timely resolution of issues faced during Project Deployment / support cycles   Test case / test data preparation and testing of application & change releases.   Document day to day tasks and related processes to prepare a knowledge base of support activities   Requirement understanding & data gathering    Interface & Monitoring    Good experience on Project Implementation and Rollouts.   Configuration of SAP FI, Central Finance modules in IMG based on business requirements   Specify and document change requests (business process specification)   Authority: Will be responsible for development, delivery & support in assigned area of work.   Monitor, track, resolve and report tickets on support activities.   Act as a point of contact for the client for any issues that occur in assigned area of work.   Accountability: Build up knowledge in assigned areas and system understanding Will have to co-ordinate and communicate directly with client / business users as per the job requirements   Customer support for issue resolution according to SLA. Should deliver on time & high quality development & support services.