Job Title:  Internal Firm Service - CDM - Sr Executive

Job requisition ID ::  37352
Date:  May 11, 2022
Location:  Delhi
Designation:  Senior Executive
Entity: 

Client Data Management – Job Description

Position title:

 Executive / Sr. Executive

Reports to:

Manager /Associate Director

Liaises with (Internally):

Functional teams, Finance, Business Intelligence, SAP, Salesforce

Liaises with (Externally):

Global Data management team

Major responsibilities & deliverables:

  • Data Management team is a part of Internal Firm Services under Client’s & Industries responsible for validating, integrating & Maintaining data from CRM tool.
  • Data Management team, in particular, is responsible for ensuring accuracy, completeness and reliability of master and reference data related to client profiles
  • Identify and gather useful information from relevant and authentic sources and use available databases efficiently
  • Comprehend how the client’s business works and good understanding of industry and its sectors
  • Ability to adapt and work in a fast-paced environment independently with little supervision
  • Respond to queries on data, definition, logic, and methodology raised by stakeholders
  • Work closely with business regarding a range of client data types and data issue resolutions
  • Liaise between the different functional teams, leaderships and Information Systems for contact data management activities and obtain their inputs.
  • use Workbench, Data Import Wizard and Data Loaders to mass upload data
  • Create and manage tags, subscription and chatter groups
  • Develops expertise using Deloitte reporting tools and systems, such as SAP
  • Act as a Local admin to maintain/ amend data via ticketing tool in Salesforce

 

Skills Required:

  • Power-point for creation of executive level presentations, and familiar with Access. Should be able to effectively use other commonly used software, such as MS office-(excel, Word),  Outlook in completion of work.
  • Experience in handling huge amount of data points and in reporting of data metrics
  • Working knowledge of secondary research and other research tools available in market.
  • Excellent communication and interpersonal skills. Fluent in English (spoken and written)
  • Experience in providing training (remotely or in-person) to a diverse group.
  • Essential knowledge and experience in Data Management

Qualifications required:

B Com/BBA/MBA

Location

Mumbai (Thane) , Gurgaon

Experience required, Any Specific Industry / Company exposure:

  • Experience in secondary research and handling huge amount of data governance exercise.
  • Prior experience of handling queries (Internally & Globally)