Job Title:  Consulting- HC : OT- Change Management- OCM Learning

Job requisition ID ::  50183
Date:  Sep 18, 2023
Location:  Delhi
Designation:  Manager
Entity:  Deloitte Touche Tohmatsu India LLP

What impact will you make?


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.


Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.


The Team

Today’s business challenges present a new wave of HR, talent and organization priorities. Deloitte’s Human Capital services leverage research, analytics, and industry insights to help design and execute critical programs from business driven HR to innovative talent, leadership, and change programs. Learn more about Human Capital Practice


Work you’ll do


The primary role of a Manager is to help clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value. S/He is also responsible to advise clients through critical and complex issues, while allowing oneself to develop personally and professionally


As a Manager within the Organization Transformation (OT), following activities within the firm need to be performed:


    • Perform project tasks independently, and may direct, coach, and supervise the efforts of analysts.
    • Work in a team with guidance from Sr. Manager/Director/Partner when needed.
    • Participate in the development of content deliverable that meets the needs of the client and contract.
    • Anticipate client needs and formulate solutions to client issues with appropriate guidance from the manager/director.
    • Maintain and expand client relationships through delivery of high-quality work.
    • Identify and resolve issues critical to the clients’ strategic and operational success.
    • Contribute to new business proposals, client presentations and proposal development.
    • Manage and seek personal and professional development for self, including expansion of consulting skills and experiences.
    • Manage execution of the day-to-day plan set forth by the Deloitte Human Capital team lead.
    • Provide implementation assistance as required.
    • Contribute to practice building and other internal practice initiatives – additional responsibilities


Work you’ll do as Communication CoE professional for Change Management


As Communication CoE professional at Deloitte, you will work with internal stakeholders or directly with the clients to manage and support communication and engagement campaigns for large scale transformational and other change management projects.


Your role will involve:


  • Create and deliver high-quality communication campaigns including digital and print content, and collaterals for different channels and media (Newsletters, PDF Handbooks, Infographic Mailers, Micro Videos, Animated Videos, Websites, Blogs, etc.) that are tailored to project briefs and requirements basis the agreed timeline.
  • Manage one or multiple communication projects or deliverables to a business-ready standard, with limited oversight.
  • Being an excellent communicator and actively participating in discussions with the change team or directly with the client to understand the communication requirement and articulate ideas.
  • Develop content and directs creative execution to provide a consistent, targeted, and impactful message.
  • Contribute ideas for new programs, research and recommend innovative branding techniques.
  • Collaborate with visual designers to conceptualize original and unique graphic design art, illustrations, icons, and project brand logos for the clients
  • Align and use appropriate images, typography, graphics, and layouts for the project basis the client’s brand guidelines.
  • Enable and manage design research, story boarding, brainstorming, and design reference sessions with the team and project stakeholders.
  • Lead/design/develop training curriculum, outlines, materials per the project requirement
  • Stay on top of the competitive design landscape to better understand the client’s objectives and industry trends and share these insights with the design team.


Skills Required


  • SAP Enable Now, Articulate 360
  • SAP S/4 HANA OR SAP Content development (will also consider other technology application experience).
  • Well versed with creating trainings in Finance, Supply Chain Management, Asset Management, etc.
  • Creative and innovative mind-set.
  • Strong hold on MS Office (suite) and Adobe (Photoshop, Illustrator, InDesign and After Effects/Premiere Pro).
  • Outstanding verbal, written communication skills and ability to develop persuasive messages based on the information provided.
  • Ability to take initiative, interact with all levels of management and think strategically and artistically.
  • Excellent time and project management skills, including the ability to work on multiple projects at the same time.
  • Relevant work experience of 10 to 15 years or more as an instructional designer/graphic designer, digital content creator or related role preferably with agency and corporate.
  • Bachelor’s in mass communication/marketing/ digital marketing or any other design related domain. Certification in design-related field will be a plus.
  • A strong portfolio demonstrating your passion for designing clean and creative designs or collaterals


Your role as a leader


At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to

embrace and live our purpose by challenging themselves to identify issues that are most important

for our clients, our people, and for society and make an impact that matters.

  • Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.
  • Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.
  • Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.
  • Identifies and embraces our purpose and values and puts these into practice in their professional life.
  • Builds relationships and communicates effectively to positively influence peers and other stakeholders


How you’ll grow


At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development


Programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.




At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our purpose                                                                                                                              


Deloitte is led by a purpose: To make an impact that matters.


Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world


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