Job Title:  Consulting-DCM-CS&AD-Consultant-Telecom Domain

Job requisition ID ::  4216
Date:  Oct 10, 2021
Location:  Delhi
Designation:  Consultant
Entity:  Deloitte Touche Tohmatsu India LLP

What impact will you make?


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential


Deloitte is where you will find unrivaled opportunities to succeed and realize your full potential.


The Team


Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot–now leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience, deep business strategy, and relationships of one of the world's largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows. Learn more about DCM – CSAD Practice.


Work you will do


As a Consultant, you'll be part of a team that helps to solve complex business challenges for client ranging from Strategy to Implementation. The responsibilities at this management level span over but not limited to, collaborating with both internal & client teams & deliver objectives of the engagements, Carry out insightful Data Analysis, demonstrating effective communication & Report writing skills, Leading small engagements & building relationship between Deloitte & Client, assisting seniors in Business Development opportunities.


Minimum Qualifications:


Experience in Telecommunication sector is a must.  Should have had significant exposure across the telecom value chain cutting through Process, Products, Customer and OSS/BSS elements. Ideal candidates should demonstrate proficiency is at least 2 of the below categories spanning over:

Operating Model:;

  • The professional should be well versed with business process design and assessment & up to date with leading industry practices
  • Hands on experience in strategy development (Market assessment, GTM channel strategy, Cost Optimization etc.)
  • Implementing eTOM, ITIL, DevOps and other telecom specific business process framework

Product & Customer:

  • Exposure to product development including Product, platform, portfolio strategy development, R&D process efficiency assessment, product lifecycle assessment, product cost / complexity reduction etc.
  • Fair understanding of both B2C & B2B Product Lifecycle management (Products, Promotion, Pricing, Digital Marketing etc.)
  • BTL product offering including effective measurement metrics, segmentation, analytical modelling
  • Well conversed with digital ecosystem and prior experience of using digital channels to elevate customer experience, optimize cost, improve efficiencies etc.

Platforms & Application:

  • Have reasonable proficiency in couple of OSS/BSS elements including CRM, Billing, Order Management, Inventory Management, Product Catalogue, Intelligent Network etc.
  • Have a thorough understanding of SDLC process and have prior experience in System design, translation of business requirement into functional specifications, design of User Acceptance Test cases, System integrations and Migrations etc.
  • Automate and analyze large datasets using tools such as Business Objects, SQL, Python and MS-Access etc.


Other Qualifications:

  • Years of Experience: Minimum 3-5 years of relevant business experience and a degree from a top-tier MBA, Engineering, BBA or B.Com. Program
  • Experience in working with or leading consulting teams in projects autonomously with minimal direction
  • Background or experience (through coursework or employment) in TMT sector
  • A base level of knowledge in business strategy, marketing, finance, operations, and data analysis techniques
  • Delivering significant business results that utilize strategic and creative thinking, problem solving, and taking individual initiative
  • Ability to synthesize complex information and generate meaningful insights based on analysis of client's data and information from primary and secondary research
  • Ability to marry quantitative and qualitative analysis into meaningful storyboards and insights
  • Excellent problem solving, project management, facilitation and interpersonal skills, ability to build meaningful and collaborative relationships with team members
  • Basic understanding of project management techniques and tools - Ability to support business and practice development efforts (e.g. proposals, thought leadership, case studies, work plans and internal team metric trackers)
  • Willingness for long term international or domestic travel (subject to removal of pandemic induced restrictions)


Good to have:

  • Passionate in participating and working on complex engagements and opportunities
  • Intellectually powerful and agile: curious, rigorous, and creative
  • Emotionally intelligent: high ability to build strong relationships that inspire openness and trust; to collaborate in teamwork settings with colleagues and clients; and to balance inquiry and advocacy in all personal interactions
  • Comfortable with working on difficult issues where there can be no definitive “right” answer; patient in the face of uncertainty, complexity and ambiguity
  • Capable of working on multiple, overlapping tasks in a fast-paced environment
  • Able to take initiative and make things happen with moderate supervision and guidance



Your role as a leader


At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.



How you will grow


At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.




At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our purpose                                                                                                                


Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the

Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world


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