Job Title:  T&T - Customer - CS&D - PM/SM - Consultant

Your potential, unleashed. 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. 

The team 
 

Customer is about much more than just the numbers. It’s about attesting to accomplishments and challenges and helping to assure strong foundations for future aspirations. Deloitte exemplifies what, how, and why of change so you’re always ready to act ahead.
 

Your work profile. 

As a Senior Consultant Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: 

Functional Responsibilities 

 
• Proven working experience in project management in the IT sector on various banking systems 
• Experience/ Expertise in Project Lifecycle (all phases of Project management).  
• Creates and Maintains Project Plans: Develops, and continually updates, detailed project/program management plans, Work breakdown structures based on the project objectives and scope. Prepares status reports to convey project scope, goals, milestones, budget, risk, status, change requests, and critical issues to the management. 
• Identify, lead and manage continuous improvement of business processes/ control environment by using set precedence/ data to generate insights, perform deep dives and reports 
• Manage changes to the project scope, project schedule, and project costs using appropriate verification measures and techniques 
• Work with appropriate IT and business stakeholders to define, prioritize and manage the pipeline of potential Projects.  
• Provide Overall Project Administration: Participates in program team meetings, proactively documents meeting minutes, track issues, decisions and action items, and follow-up between meetings to drive issues to closure. Manage both the dependencies and the interfaces between projects and various IT groups 
• Conducts Risk Management: Maintains documentation for identified risks and mitigation strategies. Proactively gathers and updates risk status and documentation as needed. 
• Finds solutions for problems and aids to the progress of the project and delivery 
• Escalates in a timely fashion to get the required attention and help needed to bring focus to the project delivery 
• Manages documents required knowledge and trains the Production support team as needed for BAU handover 
• Identify, lead and manage continuous improvement of business processes/ control environment by using set precedence/ data to generate insights, perform deep dives and reports 
• Identify, initiate and manage actions to mitigate risks and to strengthen controls, including issues identified through audits and other external processes 
• Serve as a project’s single point of contact for all matters related to Delivery Excellence. Identify the need for and coordinate support from specialists in the areas of estimation, methods, and tools  
• Conducts lessons learnt sessions, improves upon the gap areas and shares the best practices (knowledge sharing) 

Desired qualifications 

• Hands on experience with project management software, tools like MS Project, JIRA etc. 

• Proven work experience/ track record in BFSI Sector especially vendor management 

Location and way of working. 

• Base location: Bangalore 

• This profile involves frequent / occasional travelling to client locations. 

• Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs. 

Your role as a Senior Consultant/Manager 

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society. 

In addition to living our purpose, Senior Executive across our organization must strive to be: 

• Inspiring - Leading with integrity to build inclusion and motivation 

• Committed to creating purpose - Creating a sense of vision and purpose 

• Agile - Achieving high-quality results through collaboration and Team unity 

• Skilled at building diverse capability - Developing diverse capabilities for the future 

• Persuasive / Influencing - Persuading and influencing stakeholders 

• Collaborating - Partnering to build new solutions 

• Delivering value - Showing commercial acumen 

• Committed to expanding business - Leveraging new business opportunities 

• Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization 

• Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities 

• Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for 

the success of engagement(s) 

• Managing change - Responding to changing environment with resilience 

• Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision 

• Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems 

• Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte 

• Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. 

How you’ll grow 

Connect for impact 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. 

Empower to lead 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. 

Inclusion for all 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. 

Drive your career 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. 

Everyone’s welcome… entrust your happiness to us 

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. 

Interview tips 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.