Job Title:  RA-D&R-Manager-EDR/Email Security/CSPM

Job Description

Preferred Knowledge 

Demonstrates proven expertise and success managing project workstreams in a security, controls, or information security management environment. Should have the following skills:
Excellent communication and presentation skills

• Analytical and problem-solving skills
• Strong infrastructure security, email security, cloud security, identity security architectures and solutions skills
• Strong product Implementation skills.
• Design, implementation, and maintenance of robust network security measures to safeguard sensitive data, prevent unauthorized access, and mitigate potential cyber threats.
• Knowledge of latest security threats, vulnerabilities, and industry trends.

Proven expertise on cloud security technologies (Cloud Security, Active Directory, ADFS, SSO configuration, Azure Identity protection, Identity Management, Email Security, Microsoft Defender for Identity & O365, Understanding of network security, load balancing, geo-redundancy, CDN and VPN technologies. And manage security policies as per industry standards (ISO 27001/27002, PCI DSS, HIPAA etc) and product implementations.

Roles & Responsibilities

• Responsible of daily monitoring of client’s managed products and operations
• Maintain 100 % SLA and compliance on deliveries with quality and process follow up. 
• Develop and implement a comprehensive Cloud, ID, Email Security strategy that aligns with the organization's cloud security goals, industry best practices, and compliance requirements.
• Design and implement a framework for Azure identity protection that includes multi-factor authentication, conditional access policies, identity governance, and privileged access management.
• Utilize Azure Identity Protection tools and techniques to continuously assess identity-related risks and vulnerabilities. Analyze risk factors and provide guidance on mitigation strategies.
• Implement and manage email filtering solutions to identify and block phishing attempts, malicious attachments, and suspicious URLs.
• Configure and monitor advanced threat protection mechanisms to detect and neutralize sophisticated email threats, including business email compromise (BEC) attacks.
• Collaborate with cross-functional teams to develop and implement effective remediation plans for identified security issues. Provide guidance on best practices and secure configurations.
• Provide guidance on safe browsing habits, email security, and overall cyber hygiene
• Participate and/or lead efforts in timely and effective problem analysis/resolution and change implementation in accordance with approved Problem and Change Management disciplines.
• Strive for no outages or problems resulting from the installation, maintenance or enhancement of products/tools used to support our customers.
• Define security strategies, metrics, reporting mechanisms and program services; and create roadmap for continual program improvements.
• Lead proactive efforts to get underneath any/all process breakages; Lead correction action plans and mechanisms to provide ongoing improvements.
• Investigating the root cause of suspicious threats and analyzing the global threats in environment and implement the preventive strategies.
• Coordinate with auditors on internal and external audits.
• Ensure L2 & L3 members are completed the BAU tasks on time and deliverables are met on daily basis
• RCA review and presentation
• Ensure proactive monitoring and fixing the identified issue and resulted to avoid major tickets-P1/P2's.
• Participate and supporting to all MI, Problem Record, Change Management.
• Promote standardization efforts by helping or leading efforts to develop and/or contribute to account documentation, account quality measurements, and account standardized delivery.
• Drive increased utilization of automation tools to achieve measurable improved productivity
• Solution review & recommendations skills

Required

Professional Experience

• Minimum of 10+ years of practical and proven experience within the information security (Cloud Security, Identity Protection, Network Security, Email Security) field
• Strong understanding of infrastructure, cloud, network, email security architectures, solutions, processes, frameworks, and components
• Hands-on experience Managing and developing security policies, vulnerability management, and governance strategies

Hands-on experience working with

• Cloud Security Posture Management
• Cloud Access Security Broker
• Azure Identity protection – Active directory, O365
• Microsoft Defender for Identity protection
• Active Directory, ADFS, SSO configuration, Azure Identity protection, Identity Management, O365 Identity, Azure MFA
• Email Security
• Network Security
• Understanding of load balancing, geo-redundancy, CDN and VPN technologies.

Preferred

Educational Qualification

Bachelor’s/Master’s Degree  

Certifications

Certifications of Azure Identity management & protection, Cloud Security, ITIL or ISO27001 etc

Abilities

• Strong English verbal, written communication, report writing and presentations skills.
• Ability to multitask and prioritize work effectively.
• Responsive to challenging tasking.
• Highly motivated self-starter giving attention to detail.
• Strong analytical skills and efficient problem solving.
• Capable to operate in a challenging and fast-paced environment.