Job Title:  Enabling Areas - Executive - Test Automation

Job requisition ID ::  46182
Date:  Aug 5, 2022
Location:  Bengaluru
Designation:  Executive
Entity: 

Job Description :

The ideal candidate will be part of a team that will be supporting a Deloitte India built Test automation product. As part of this team the candidate responsibilities would include

 

  1. Responding to user queries in a timely and accurate way
  2. Identifying user needs and helping users use specific features
  3. Analysing and reporting product malfunctions
  4. Setting up the tool in the user environment
  5. Debugging and troubleshooting issues
  6. Escalate and monitor issues that require major changes to development team
  7. Share feature requests and effective workarounds with team members
  8. Inform users about new features and functionalities
  9. Follow up with users  to ensure their technical issues are resolved
  10. Gather user feedback and share with stakeholders

 

Ideal candidate should be

  1. Experience In Customer support or similar roles.
  2. Experience in Testing domain
  3. Test automation domain knowledge and Python knowledge is added benefit.
  4. Excellent communication and problem solving skills

 

Location : Bangalore only