Job Title:  Enabling Areas - EUC Consultant - DM - IT

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential.

Work you’ll do

We are seeking a highly experienced End User Computing (EUC) Consultant with 5-7 years of experience to join our IT team. The ideal candidate will have a strong background in designing, implementing, and managing comprehensive end-user computing solutions, including virtual desktops (VDI), cloud PCs, and application delivery systems. This role requires expertise in endpoint management tools, image deployment, Microsoft Intune, Autopatch, Autopilot, device hardware management, and security practices. The EUC Consultant will work closely with the IT operations team to enhance user experience, implement best practices, and leverage emerging technologies, including automation, Copilot, and DevOps practices.

Key Responsibilities:

End User Computing Solutions:

• Design, deploy, and manage VDI solutions (e.g., VMware Horizon, Citrix Virtual Apps and Desktops) and cloud PC environments (e.g., Microsoft Azure Virtual Desktop, AWS Workspaces).
• Optimize solutions for desktops, laptops, and virtual environments.

Endpoint Management:

• Utilize tools such as SCCM, MDM, and MDEM for deployment and management.
• Oversee endpoint security and compliance across various operating systems including Windows 11, MacOS, and Linux.

Image Deployment and Management:

• Develop and maintain OS images, manage lifecycle, and ensure compatibility with end-user needs.
• Implement OS customization and deployment (Autopilot) using SCCM/Intune or similar tools.

Microsoft Intune:

• Implement and manage Intune for device management, including Autopatch for automated patch management and Autopilot for device provisioning.
• Utilize Intune features including Autopatch for automated patch management and Autopilot for device provisioning.

Device Hardware Management:

• Manage hardware lifecycle: driver updates, device upgrades, and hardware testing.
• Test new hardware models for compatibility and performance.

Collaboration with IT Operations Team:

• Work with IT operations to enhance user experience, implement best practices, and integrate emerging technologies, including automation, Copilot, and DevOps practices.
• Implement DevOps methodologies to streamline IT operations and improve deployment efficiency.

Implementation and Optimization:

• Lead deployment of EUC solutions with a focus on performance, reliability, and security.
• Evaluate and integrate new technologies to improve environments.

Support and Troubleshooting:

• Provide advanced support for VDI, cloud PCs, and endpoint management issues.
• Troubleshoot high-level technical problems.

Security and Compliance:

• Implement security practices including patch management, update deployment, and vulnerability assessments.
• Develop and enforce endpoint security policies.

User Experience Improvement:

• Address user feedback and implement automation solutions to enhance satisfaction.

Documentation and Training:

• Create and maintain documentation for EUC solutions and provide training for IT staff and end-users.

Continuous Improvement:

• Stay updated on industry trends and recommend improvements for EUC solutions, including automation, Copilot, and DevOps.

Qualifications:

Education and Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5- 7 years of experience in an EUC Consultant role or similar capacity, with extensive experience in VDI, cloud PCs, endpoint management, image deployment, OS expertise (Windows 10 and above, IoT, Mac, Linux)and Microsoft Intune.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, VMware Certified Professional, Citrix Certified Associate, AWS Certified Solutions Architect) are highly preferred.

Technical Skills:

• Expertise in VDI solutions (e.g., VMware Horizon, Citrix Virtual Apps and Desktops) and cloud PC platforms (e.g., AVD, AWS Workspaces).
• Proficient with endpoint management tools such as SCCM, MDM, and MDEM.
• Strong experience with image deployment, including creating and managing OS images and extensive hands-on Windows, Mac, Linux OS across the platform.
• Knowledge of Intune features such as Autopatch for automated patch management and Autopilot for device provisioning.
• Strong knowledge of device hardware management, including driver updates, device upgrades, and hardware testing.
• Solid understanding of security practices, including patch management, update deployment, and vulnerability assessments.
• In-depth knowledge of desktop operating systems (Windows, macOS), networking, and cloud technologies.
• Experience with automation tools and practices, Copilot, and DevOps methodologies.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Detail-oriented with a focus on delivering high-quality results.

Work Environment:

• Primarily office-based with occasional remote work option.
• May require occasional travel to client sites or other company locations.
• Preferred Location: Bangalore

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.

In addition to living our purpose, Assistant Manager across our organization:

• Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• Develops high-performing people and teams through challenging and meaningful opportunities
• Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
• Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our purpose                                                                                                                

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

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