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Job Title:  T&T-Cyber-Defense & Resilience-EDR SME-Bengaluru

Job requisition ID ::  74628
Date:  Nov 26, 2024
Location:  Bengaluru Eco space
Designation:  Associate Director
Entity: 

Your potential, unleashed.

 

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

 

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

 

 

The team
 

Deloitte helps organizations prevent cyberattacks and protect valuable assets. We believe in being secure, vigilant, and resilient—not only by looking at how to prevent and respond to attacks, but at how to manage cyber risk in a way that allows you to unleash new opportunities. Embed cyber risk at the start of strategy development for more effective management of information and technology risks
 

 

Your work profile

 

As Manager in our Cyber Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

 

Demonstrates proven expertise and success managing project workstreams in a security, controls, or information security management environment. Should have the following skills:
Excellent communication and presentation skills

  • Analytical and problem-solving skills
  • Strong understanding of endpoint protection technologies and cybersecurity best practices.
  • Strong product Implementation skills.
  • Design, implementation, and maintenance of robust endpoint security measures to safeguard sensitive data, and mitigate potential cyber threats.
  • Proficiency in deploying, managing, and troubleshooting endpoint protection solutions across diverse environments.
  • Knowledge of latest security threats, vulnerabilities, and industry trends.
  • Proficiency in scripting languages such as PowerShell, Python, or Bash to automate repetitive tasks and enhance platform efficiency

Proven expertise on Endpoint Security technologies (CrowdStrike EDR, XDR and IdP, Email Security, Microsoft Defender for Identity & O365, Understanding of network security, And manage security policies as per industry standards and product implementations.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Endpoint Security Engineer will be responsible for managing and maintaining the Endpoint Security platform. The role involves ensuring optimal platform performance, handling escalated issues, and supporting the ongoing security operations related to endpoint protection. The Engineer will work closely with the security operations center (SOC), incident response teams, and other stakeholders to ensure that the CrowdStrike platform is effectively leveraged to protect the organization's assets.

 

This will include managing and optimizing EDR, XDR, Email Security, CSPM, IdP, and NDR solutions, while leading a technical team with a focus on automation and innovation. The role also involves developing MBR/QBR reports with key analysis and value addition, providing technical expertise, and ensuring integration and security across platforms. Strong communication and troubleshooting skills are essential to collaborate with clients and internal teams.

 

 

  • Platform Management & Maintenance:
    • Perform daily health checks on the CrowdStrike Falcon platform to ensure all components are functioning correctly.
    • Monitor and maintain the Falcon agent deployment across the environment, ensuring all endpoints are adequately protected.
    • Regularly update and patch the CrowdStrike platform to ensure it remains secure and up-to-date with the latest features and threat intelligence.
    • Handle platform upgrades, configurations, and integrations with other security tools.
  • Incident Response Support:
    • Act as the second line of defense in responding to alerts and incidents triggered by the CrowdStrike platform.
    • Investigate and triage escalated security events, providing detailed analysis and remediation steps.
    • Collaborate with the SOC and Incident Response (IR) teams to ensure effective resolution of security incidents.
  • Escalation Handling:
    • Address escalated issues related to the CrowdStrike platform from L1 engineers and provide expert guidance for resolution.
    • Troubleshoot and resolve complex technical issues related to endpoint protection, working closely with the CrowdStrike support team if needed.
  • Reporting & Documentation:
    • Prepare regular reports on platform performance, incident response metrics, and other relevant KPIs.
    • Document processes, configurations, and troubleshooting steps to enhance the knowledge base for L1 engineers and other stakeholders.
    • Participate in weekly, monthly, and quarterly business reviews, contributing technical insights and platform performance data.
  • Collaboration & Communication:
    • Work closely with the IT infrastructure, security, and operations teams to ensure the CrowdStrike platform is seamlessly integrated with the organization's security ecosystem.
    • Provide training and guidance to L1 engineers and other team members on best practices for using the CrowdStrike platform.
    • Liaise with CrowdStrike support and account management teams to resolve issues and optimize platform usage.
  • Continuous Improvement:
    • Identify opportunities for automation and optimization within the CrowdStrike platform and related processes.
    • Stay current with the latest developments in cybersecurity and endpoint protection, incorporating new knowledge into daily tasks and platform management.
  • Perform daily health checks and monitor the endpoint security platform for anomalies.
  • Review and respond to alerts, ensuring that all critical incidents are investigated promptly.
  • Manage and monitor endpoint agent deployment, ensuring all endpoints are protected.
  • Troubleshoot and resolve any technical issues with the platform or endpoint agents.
  • Update and maintain documentation related to platform management, configurations, and troubleshooting procedures.
  • Collaborate with L1 engineers, providing guidance and resolving escalated issues.
  • Prepare and deliver daily status reports on platform performance and security incidents.
  • Maintain 100 % SLA and compliance on deliveries with quality and process follow up. 
  • Assist in Implementing email filtering solutions to identify and block phishing attempts, malicious attachments, and suspicious URLs.
  • Monitor identity-related alerts and assist in basic incident response efforts.
  • Collaborate with cross-functional teams to develop and implement effective remediation plans for identified security issues. Provide guidance on best practices and secure configurations.
  • Assist on safe browsing habits, email security, and overall cyber hygiene
  • Participate in timely and effective problem analysis/resolution and change implementation in accordance with approved Problem and Change Management disciplines.
  • Strive for no outages or problems resulting from the installation, maintenance or enhancement of products/tools used to support our customers.
  • Help on Investigating the root cause of suspicious threats and analyzing the global threats in environment and implement the preventive strategies.
  • Ensure completion of the BAU tasks on time and deliverables are met on daily basis
  • RCA preparation
  • Ensure proactive monitoring and fixing the identified issue and resulted to avoid major tickets-P1/P2's.
  • Participate and supporting to all MI, Problem Record, Change Management.
  • Promote standardization efforts by helping or leading efforts to develop and/or contribute to account documentation, account quality measurements, and account standardized delivery.
  • Drive increased utilization of automation tools to achieve measurable improved productivity
  • Solution review & recommendations skills

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Desired qualifications

  • Education: Bachelor’s degree in Information Security, Computer Science, or a related field. A Master’s degree in Cybersecurity or Business Management is preferred.

  •  

    • Minimum of 7+ years of practical and proven experience in cybersecurity, with a focus on endpoint protection and platform management.
    • Hands-on experience with the CrowdStrike Falcon & Defender platform is highly desirable
    • Experience in security operations, incident response, or a similar role.
    • Strong understanding of infrastructure, cloud, network, email security architectures, solutions, processes, frameworks, and components
    • Hands-on experience Managing and developing security policies, vulnerability management, and governance strategies
    • Strong diagnostic skills to pinpoint the underlying causes of technical issues and implement effective solutions.

     

    Hands-on experience working with

     

    • Ability to interpret threat intelligence and apply it to the protection and monitoring of endpoints.
    • Knowledge of integrating Endpoint Security with other security tools, SIEM systems, and IT infrastructure to create a cohesive security ecosystem.
    • Proficiency in scripting languages such as PowerShell, Python, or Bash to automate repetitive tasks and enhance platform efficiency.
    • Experience in developing custom scripts for managing and monitoring the Endpoint Security platform.
    • Understanding of APIs and their use in integrating and extending platform functionality.
    • Solid understanding of networking concepts, protocols, and security practices, particularly as they relate to endpoint security.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Location and way of working

  • Base location: Bengaluru
  • Professional is required to work from office

 

Your role as a Senior Manager

 

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

 

In addition to living our purpose, Senior Executive across our organization must strive to be:

 

  • Inspiring - Leading with integrity to build inclusion and motivation
  • Committed to creating purpose - Creating a sense of vision and purpose
  • Agile - Achieving high-quality results through collaboration and Team unity
  • Skilled at building diverse capability - Developing diverse capabilities for the future
  • Persuasive / Influencing - Persuading and influencing stakeholders
  • Collaborating - Partnering to build new solutions
  • Delivering value - Showing commercial acumen
  • Committed to expanding business - Leveraging new business opportunities
  • Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
  • Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
  • Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

  • Managing change - Responding to changing environment with resilience
  • Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
  • Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
  • Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
  • Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive. 

 

 

How you’ll grow

 

Connect for impact

 

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report.

 

Empower to lead

 

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership.

 

Inclusion for all

 

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

 

 

 

Drive your career

 

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte.

 

 

Everyone’s welcome… entrust your happiness to us                                                                                                                 

                                                                                                                

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.  

 

 

Interview tips

 

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

 

*Caution against fraudulent job offers*: We would like to advise career aspirants to exercise caution against fraudulent job offers or unscrupulous practices.

At Deloitte, ethics and integrity are fundamental and not negotiable.  We do not charge any fee or seek any deposits, advance, or money from any career aspirant in relation to our recruitment process.  We have not authorized any party or person to collect any money from career aspirants in any form whatsoever for promises of getting jobs in Deloitte or for being considered against roles in Deloitte. We follow a professional recruitment process, provide a fair opportunity to eligible applicants and consider candidates only on merit. No one other than an authorized official of Deloitte is permitted to offer or confirm any job offer from Deloitte.  We advise career aspirants to exercise caution.

In this regard, you may refer to a more detailed advisory given on our website at: https://www2.deloitte.com/in/en/careers/advisory-for-career-aspirants.html?icid=wn_

 

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