Job Title:  ER Consulting CS&AD: Digital Transformation- All levels

Job requisition ID ::  8881
Date:  Nov 4, 2021
Location:  Bengaluru
Designation:  Consultant
Entity:  Deloitte Touche Tohmatsu India LLP


CS&AD – IT and Digital Strategy Consultant


The Customer Strategy & Applied Design (CS&AD) team in Deloitte Consulting focuses on helping clients discover, design, and prototype customer growth strategies and innovation portfolios to create and drive change in a digital world. We bring knowledge and offerings to uncover the behaviours, motivations and preferences of our clients’ customers and develop new experiences for them. Our team of professionals has deep capabilities in strategy, customer experience, digital strategy and innovation.


The CS&AD team seeks an Enterprise Architect with strong experience across architectural domains

Technical Expertise

  • Assisted clients to address the full range of CEO, CIO, CTO, and CDO and other executive leadership challenges
  • Demonstrated experience of driving business workshops and conduct technology workshops to collaboratively understand “as-is,” then identify requirements and business priorities to define the technology future state
  • Technical hands-on experience of building target state enterprise level architecture for clients by assessing the need of technology interventions across architecture layers i.e. presentation, business logic, data management, Infra and security
  • High level understanding of capabilities of enterprise applications such as ERP, CRM etc.
  • Deep understanding of technology, applications, industry best practices, DevOps methodology, security, business processes and architectural patterns to drive business and digital transformation
  • Demonstrated ability to evaluate technology solutions available in the market to fulfil the future state
  • Hands-on experience of designing solution architecture based on identified technology capabilities, best practices, and industry standards
  • Ability to lead POCs, pilots, rapid test/evaluation of technology, and drive quick prototyping
  • Demonstrated experience of building target state IT Operating model which is inclusive of defining target state ITSM capabilities, building future ready IT Org structure and provided recommendations on future ways of working for IT Org within client’s eco-system
  • Demonstrated experience of building an RFP for procurement and implementation of solutions identified as part of target state; Evaluate RFP responses and carry out selection
  • Develop and project manage the implementation roadmap for phase-wise delivery using Agile methodologies and DevOps practices


Preferred Industry Knowledge

  • Industrial Manufacturing
  • Retail and Consumer Goods





  • Bachelor’s degree in Engineering or an equivalent area of technical study
  • 0 - 2 years of substantial consulting experience providing customer and technology strategy to clients
  • Consistent career progression with increasing levels of responsibility
  • Competent in Microsoft Excel, PowerPoint, Project
  • TOGAF 9.X Certified
  • Travel up to 75% (While up to 75% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)



  • MBA or Advanced degree in business
  • Experience leading or managing teams and change initiatives (especially in a project management role)
  • Experience leading programs with significant digital components
  • CSM, CSPO certification