Job Title:  Consulting - ETP -Senior Consultant -Oracle CX VBCS

Oracle CX - VBCS Senior Consultant

Role / Responsibilities/ Skill Required

• Knowledge in Oracle CX – Fusion Sales & Service
• Knows all the standard templates available in Oracle Digital Customer Portal & knows how to customize
• Very strong in integrating with CX & external components / systems
• Provides a roadmap to maintain good quality of customer data using Customer Data management.
• Lead a 10-member team
• Design, Development, guide in the implementation and testing Oracle Fusion Sales & Service application
• Understands & guides in configuration of Oracle Fusion Service CX components
• Understands requirements & creates a Service management footprint covering all aspects
• Good Knowledge in Application & Page Composer
• Understands & guides in configuration of Groovy script
• At least 3 end-to-end Oracle Fusion Sales & Service implementation cycles or Project experience.
• Familiar with the use of Agile / Scrum methods in a sprint environment
• Knowledge of HTML/CSS/JavaScript a must
• Provide Solution for customizations/integration in CX UI / custom UI
• Interact directly with customers and peers across Oracle in arriving at optimum solution
• Gather functional/technical requirements in CRM-CX
• Perform Quality Assurance at the unit and system levels
• Always provide good technical and business advice to the customer with respect to the final solution and its successful adoption
• Experience of integration between CX and non CX/third party applications using OIC/SOA/ODI preferred
• Experience in SOAP/REST APIs and JSON data processing 
• Knowledge on VBCS/OJET framework - a must
• Appreciation of UI experience.
• Should have handled at least 1 project involving complex UI customization

Education & Experience:

• BE, BTech, MBA, MCA, CA or equivalent preferred. Other qualifications with adequate experience may be considered.
• 5+ years relevant working experience
• Job Location: Any Deloitte locations in India