Job Title: Consulting - ETP - Oracle CX - Consultant
Oracle CX Cloud Consultant
Roles / Responsibilities / Required skills
- Strong Marketing Cloud (Responsys / Eloqua) knowledge and concepts.
- At least 5 end-to-end implementation cycles or Project experience.
- Familiar with the use of Agile / Scrum methods in a sprint environment
- Having good experience in design and hands-on delivery experience in implementation of Oracle Responsys, Eloqua & Unity (including behavioral intelligence), Oracle Content Experience cloud, Oracle CX Cloud Fusion Services
- Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.
- Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Marketing Cloud (Responsys/Eloqua).
- Technically good Skills in Rest APIs, SOAPAPI, Event API, Integration Apps.
- Strong problem-solving skills.
- Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
- Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
- Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
- Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers.
- Self-driven and result oriented with strong problem solving/analytical skills
- Strong customer support and relation skills with Effective communication (verbal and written)
- Focus on relationships (internal and external)
Education & Experience:
- BE, BTech, MCA, CA or equivalent preferred. Other qualifications with adequate experience may be considered.
- 2+ years relevant working experience
- Any Deloitte locations in India