Job Title:  Consulting - ETP - Oracle CX - Consultant

Job requisition ID ::  53919
Date:  Sep 19, 2023
Location:  Bengaluru
Designation:  Consultant
Entity:  Deloitte Touche Tohmatsu India LLP

Oracle CX Cloud Consultant

Roles / Responsibilities / Required skills

  1. Strong Marketing Cloud (Responsys / Eloqua) knowledge and concepts.
  2. At least 5 end-to-end implementation cycles or Project experience.
  3. Familiar with the use of Agile / Scrum methods in a sprint environment
  4. Having good experience in design and hands-on delivery experience in implementation of Oracle Responsys, Eloqua & Unity (including behavioral intelligence), Oracle Content Experience cloud, Oracle CX Cloud Fusion Services
  5. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. 
  6. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Marketing Cloud (Responsys/Eloqua).
  7. Technically good Skills in Rest APIs, SOAPAPI, Event API, Integration Apps.
  8. Strong problem-solving skills.
  9. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
  10. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
  11. Strong team player so you leverage each other’s strengths. You will be engaged in collaboration with peers within/across the teams often.
  12. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers.
  13. Self-driven and result oriented with strong problem solving/analytical skills
  14. Strong customer support and relation skills with Effective communication (verbal and written)
  15. Focus on relationships (internal and external)

Education & Experience:

  • BE, BTech, MCA, CA or equivalent preferred. Other qualifications with adequate experience may be considered.
  • 2+ years relevant working experience
  • Any Deloitte locations in India