Job Title:  Consulting - DCM - Senior Consultant - Business Analyst

Job requisition ID ::  8141
Date:  Nov 28, 2021
Location:  Bengaluru
Designation:  Senior Consultant
Entity:  Deloitte Touche Tohmatsu India LLP

Deloitte Touché Tohmatsu India LLP – Full-time position

Senior Consultant | Manager – Business Analyst




Business Analyst – Digital Transformation – Banking


Retail Banking, Payments


Bengaluru, Karnataka, India | Pune, Maharashtra, India

Relevant Experience

7 – 12 Years for suitable positions as Senior Consultant / Manager



Deloitte is actively hiring for Business Analysts experienced in the Banking domain and Digital Transformation initiatives, specifically in the areas of Retail Banking (Lending, Mortgage, Cards, CASA, Deposits), Wealth Management, and Payments (Domestic / International Payment Schemes, end-to-end Payments lifecycle experience, Corporate payments, cash management, and ISO20022 migration – MT/MX standards, field mapping knowledge). 

Associate will need to have a minimum of five years of Business Analysis experience to be eligible for the role.    


Role Description:

  • Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte
  • Should be able to exhibit digital transformation experience of delivering Banking products
  • Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs
  • Should have experience and be comfortable working in Agile environment – Adept in scrum ceremonies (sprint planning, daily stand-ups, delivery, retrospectives), lead demos, aid in story grooming and release planning with Product Owners. Certification is an added advantage.  Should be familiar with Jira
  • Is expected to have hands-on experience in requirements management with end business users - requirement gathering and impact analysis
  • Should have experience in writing Business Requirement Documents (BRD), Functional Specification Documents (FSD) and Requirements Traceability Matrix (RTM)
  • Should have experience in process mapping, gap analysis and developing increment processes. Prior experience in mapping processes on MS Visio is an added advantage
  • Should have hands-on experience in writing User Stories
  • Experience in Target Operating Model (TOM) assessment / design is an advantage
  • Should be able to demonstrate experience of working with development and testing teams during the development lifecycle
  • Demonstrate good communication, articulation, and stakeholder management skills 
  • Should be able to articulate change management experience
  • Domain Experience:

Retail Banking:

    • Knowledge of Retail Banking customer journeys (acquisition, onboarding, engagement and servicing)
    • Digital transformation experience with retail banking products – Liability products [Current Account Savings Account (CASA), Deposits], Asset products [credit cards, mortgages, loans (LOS, LMS)], Wealth Management, and Cash Management
    • Experience in process mapping (as-is and to-be) and impact analysis
    • Target Operating Model


    • Knowledge of International and Domestic Payments / Schemes
    • Cross border payment schemes like SEPA / Target 2 / CHAPS / SWIFT messages (MT, pain., pacs. series)
    • ISO20022 migration experience (added advantage) – business analysis experience (and not testing experience)  
    • Overall, needs to exhibit excellent knowledge of end-to-end lifecycle of payments – initiation, processing, clearing and settlement