Job Title:  Consulting - AM&C - AM-Consultant - Sales Operations

Job requisition ID ::  46880
Date:  Sep 22, 2022
Location:  Bengaluru
Designation:  Consultant


What impact will you make?


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivaled opportunities to succeed and realize your full potential


Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.


The Team

Deloitte Digital has created a new model for a new age: the creative digital consultancy. We're transforming the digital journey in a way an agency or traditional consultancy alone cannot–now leaders across their entire organization can come to one place to have their ambitions brought to life. We combined the creative and digital capabilities of our studios and the broad reach of an advertising agency with the technical experience, deep business strategy, and relationships of one of the world's largest consultancy to create something that is so much more than the sum of its parts. We can help you imagine bigger and scale as your business grows. Learn more about Digital

Work you’ll do


The primary role of a Consultant is to be responsible for managing specific sub-work stream (or sub-modules) within a broader project.


 Consultants on engagements report into the team lead/ manager and are responsible for end to end delivery of the sub-work stream allocated to them. The responsibilities of Consultant can include:

The Challenge:

As a member of the Worldwide Sales Operations team, you will have the unique opportunity to inspire change, serving in a role to support Sales processes via and other integrated tools e.g. Power BI CPQ, etc. You will be working on project implementation; enhancements and business process queries on and other associated apps. You will contribute to the fundamental improvement of internal sales processes at client environment.

You will engage with highly hardworking Sales, Operations, Finance, IT, Marketing and Business Unit professionals to ensure execution of results to plan.


What you’ll do:

  • Identify the customer who are out of compliance for the month and create opportunities and assign to the team for creation of quotes
  • Extract renewals which are about to expire in next 120 day and create quote with the agreed uplift value.
  • Update Gainsight transaction to maintain the customer lifecycle.
  • Defect Management - defect logging, tracking, re-testing and closure by extraction of report from SFDC and proactively fix the issues.
  • Churn Analysis of the products for the quarter that help the management in decision making.
  • Creating/exporting required reports from SFDC and raw data compare and maintain the data quality.
  • Running data quality audits, Asset data management.
  • Liaise with Sales team (AMER, EMEA & JAPAC) to resolve cases and work on their queries
  • May support sales enablement group. Resolves problems through research, consulting with internal support teams.


Your Key Responsibilities

Working on quotes, Reconciliation, Excel, Coordinate Internally with teams , Focus on details ,Participate in ad hoc projects


What you need to succeed:

  • Bachelor’s degree or higher preferably in Computer Science with 4+ years

software, high tech, or management consulting experience.

  • Salesforce sales cloud knowledge is must. Sales operations knowledge preferred.
  • Strong analytical and advanced Excel skills.
  • Excellent interpersonal and communication skills, outgoing and confident
  • Knowledge about SaaS products.
  • Must be self-managed, responsive, and able to work in a virtual team environment
  • Focused and driven to meet deadlines for regularly scheduled activities.

Preferably Salesforce Certified Consultant or Salesforce Certified Administrator

  • Expertise of configuration (approvals, workflows, validations etc.)
  • Knowledge of ETLs like Data Loader & Demand Tools.
  • Experience with data migration activities is helpful
  • Experience working in a sales organization and familiarity with sales processes preferred.
  • MS-Office and Project proficiency.



How you’ll grow


At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.



At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.


Our purpose                                                                                                                


Deloitte is led by a purpose: To make an impact that matters.


Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the


Communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world


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